Accessibility Statement
Last updated: July 2026
GlenVane is committed to making glenvane.com accessible and usable for as many people as possible, including people with disabilities. We work to improve the customer experience and aim to follow generally recognized accessibility practices.
Our ongoing efforts
We periodically review site navigation, keyboard access, color contrast, text alternatives, form labels, and content structure. Because our catalog and website change over time, accessibility is an ongoing effort rather than a one-time project.
Feedback and assistance
If you encounter an accessibility barrier or need help placing an order, email support@glenvane.com. Please describe the page, product, or feature involved and the assistance you need. We aim to respond within 48 hours, Monday through Friday.
We welcome feedback and will make reasonable efforts to provide the information, item details, or service you need through an accessible alternative.
Contact & Business Information
Store name: GlenVane
Email: support@glenvane.com
SMS support: 540-209-1445
Text messages only; this number does not accept phone calls.
Legal business name: NEAS Global, LLC
Business address:
5850 Cameron Run Terrace
Alexandria, VA 22303
United States
Customer service hours:
Monday–Friday, 9:00 AM–5:00 PM Eastern Time (ET)
We respond to emails and text messages within 48 hours. Messages received on weekends or holidays will be answered on the next business day.